Shipping and Returns
As a general rule, orders are shipped within two to three days of the receipt of payment, through Envialia, Nacex, etc.
Shipping costs include handling and packaging costs.
Why these shipping costs? For shipments of foils, which are protected with a rigid tube and
a resistant box, the transport agency takes into consideration the volume that the product occupies and not its weight, considering that by volume, the shipment is similar to the shipment of 3 kilos of weight.
We advise you to place all your items in one order.
Returns are accepted within 15 days of receipt of shipment, provided
return the product in the same condition and with the original packaging in which it was sent.
In case the product arrives in bad conditions ,due to transport damages ,
you can ask for a refund or replacement of the product.
The products are perfectly protected, in adequate packaging so that they arrive
in perfect condition.